Helping small businesses on the Sunshine Coast to fulfill their true potential
By BMN
Most people don’t like making cold calls, but they’re a necessary part of running a small business.
The following article describes five tactics you can use to make cold calling easier: https://www.businessknowhow.com/marketing/cold-call.htm
This article was suggested by our mentor Trevor Payne
By BMN
How would you respond to managing a friend who becomes a problem employee? If this is your first time managing, you may not even realise this scenario could come up. As a manager, there are heightened levels of responsibility and liability. How well you manage your employees impacts the company. What if your coworker feels they deserve the promotion more than you? The following article gives some insights into dealing with these situations: http://thepsychologyofbusiness.com/getting-promoted-how-to-transition-from-friend-to-manager/
This article was suggested by our mentor Trevor Payne
By BMN
Wouldn’t it be great if you could win back lost customers? If every person who came into contact with your business was bowled over by your customer service? Read the following article to find out the approach 6 businesses take to wowing and winning back lost customers: http://www.customersure.com/blog/win-back-lost-customers/
This article was suggested by our mentor John Wood
By BMN
Nurturing relationships with your customers is a crucial part of growing a successful business. In this age of automation and innovation, caring for your customers has never been more important. Read the following article to discover 10 ways to help make your customers fall in love with your business: https://blog.kissmetrics.com/true-love-with-customers/
This article was suggested by our mentor John Wood
By BMN
Today there are social networking groups dealing with all manner of special interest – from needlework to the needy, from football to footwear. Some of these are genuine communities who openly discuss all kinds of issues concerning small business, including calls for recommendations of suppliers.
The following article discusses the importance of monitoring such groups: http://www.smartcompany.com.au/technology/social-media/48478-if-you-aren-t-using-your-customers-preferred-social-media-forum-your-competitors-will-be.html
This article was suggested by our mentor Stephen Lovegrove