Helping small businesses on the Sunshine Coast to fulfill their true potential
By BMN
New customers are great, but what’s even better is repeat customers. They become your business’s cheerleaders that drive new customers your way, sing your praises, and buy from you again and again. Here are five things you can do to create loyal customers.
https://www.businessknowhow.com/internet/repeatcustomers.htm
This article was suggested by our mentor Trevor Payne
By BMN
Using email instead of a phone call seems like the more efficient, and even customer-preferred way of communicating. But when you skip that person-to-person contact, you’re missing the opportunity to answer your prospect’s other questions, clarify information you may not have realized was unclear, and simply offer a more personalized customer service experience.
https://www.businessknowhow.com/internet/call-instead-of-emailing.htm
This article was suggested by our mentor Trevor Payne
By BMN
A simple “thank you” is all it takes to make your business stand out from the competition. But just printing it on your receipt and even saying it face to face isn’t enough. Here’s a way you can say “thanks” that’ll make a lasting impression.
https://www.businessknowhow.com/marketing/thankcustomers.htm
This article was suggested by our mentor Trevor Payne
By BMN
Corporate social responsibility (CSR) isn’t just for big businesses and nonprofits. Small businesses need to be value-driven and give back to the community too. Here’s why.
https://www.businessknowhow.com/growth/think-like-nonprofit.htm
This article was suggested by our mentor Trevor Payne
By BMN
When a customer has a bad experience with your business, they don’t care whose fault it is. They just want a solution. Turn unhappy customers into loyal fans with these 4 steps.
https://www.businessknowhow.com/marketing/resolvecs.htm
This article was suggested by our mentor Trevor Payne