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Customer Service

5 Ways to Generate Repeat, Loyal Customers

September 10, 2019 By BMN

New customers are great, but what’s even better is repeat customers. They become your business’s cheerleaders that drive new customers your way, sing your praises, and buy from you again and again. Here are five things you can do to create loyal customers.

https://www.businessknowhow.com/internet/repeatcustomers.htm

This article was suggested by our mentor Trevor Payne

Are You Hiding Behind Email?

July 23, 2019 By BMN

Using email instead of a phone call seems like the more efficient, and even customer-preferred way of communicating. But when you skip that person-to-person contact, you’re missing the opportunity to answer your prospect’s other questions, clarify information you may not have realized was unclear, and simply offer a more personalized customer service experience.

https://www.businessknowhow.com/internet/call-instead-of-emailing.htm

This article was suggested by our mentor Trevor Payne

How to Thank Your Customers and Boost Business

April 16, 2019 By BMN

A simple “thank you” is all it takes to make your business stand out from the competition. But just printing it on your receipt and even saying it face to face isn’t enough. Here’s a way you can say “thanks” that’ll make a lasting impression.

https://www.businessknowhow.com/marketing/thankcustomers.htm

This article was suggested by our mentor Trevor Payne

It’s Personal: Think Like a Nonprofit to Help Your Business Grow

September 18, 2018 By BMN

Corporate social responsibility (CSR) isn’t just for big businesses and nonprofits. Small businesses need to be value-driven and give back to the community too. Here’s why.

https://www.businessknowhow.com/growth/think-like-nonprofit.htm

This article was suggested by our mentor Trevor Payne

Four Ways to Resolve Customer Service Issues

February 27, 2018 By BMN

When a customer has a bad experience with your business, they don’t care whose fault it is. They just want a solution. Turn unhappy customers into loyal fans with these 4 steps.

https://www.businessknowhow.com/marketing/resolvecs.htm

This article was suggested by our mentor Trevor Payne

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