Helping small businesses on the Sunshine Coast to fulfill their true potential
By BMN
Email is one of the most-used ways of communicating in business, but not everyone knows how to use it correctly. Here are 12 e-mail guidelines that will improve your communications.
https://www.businessknowhow.com/internet/email-guidelines.htm
This article was suggested by our mentor Trevor Payne
By BMN
Using email instead of a phone call seems like the more efficient, and even customer-preferred way of communicating. But when you skip that person-to-person contact, you’re missing the opportunity to answer your prospect’s other questions, clarify information you may not have realized was unclear, and simply offer a more personalized customer service experience.
https://www.businessknowhow.com/internet/call-instead-of-emailing.htm
This article was suggested by our mentor Trevor Payne
By BMN
Good communication in your small business improves employee productivity, keeps everyone working towards the same goals, and reduces office drama and misunderstandings. Take these five steps to improve communication with your employees.
https://www.businessknowhow.com/manage/workplace-communication.htm
This article was suggested by our mentor Trevor Payne
By BMN
Don’t know what to put in your newsletter? Wondering what kind of newsletter content will get your subscribers to open and read your email? These ideas can help you write a newsletter that your customers will look forward to receiving.
https://www.businessknowhow.com/internet/newslettercontent.htm
This article was suggested by our mentor Trevor Payne
By BMN
How to apologise like a leader. This article describes what makes a good apology and how to tell if an apology is sincere…
https://www.intheblack.com/articles/2018/09/01/apologise-like-a-leader-how-to-say-sorry
This article was suggested by our mentor Julie Piper