Helping small businesses on the Sunshine Coast to fulfill their true potential
By BMN
Almost everyone has had that sinking feeling when they make a mistake at work. What tactics should you use to address a mistake – and salvage your professional reputation?
https://www.intheblack.com/articles/2018/06/01/how-to-handle-mistakes-at-work
This article was suggested by our mentor Julie Piper
By BMN
Email is one of the most-used ways of communicating in business, but not everyone knows how to use it correctly. Here are 12 e-mail guidelines that will improve your communications.
https://www.businessknowhow.com/internet/email-guidelines.htm
This article was suggested by our mentor Trevor Payne
By BMN
Developing your business’ brand is one of the most important steps in starting a business. It’s how customers will remember you and how you’ll stand out from the competition. Put these brand strategies to work when crafting your brand.
https://www.businessknowhow.com/startup/branding.htm
This article was suggested by our mentor Trevor Payne
By BMN
Using email instead of a phone call seems like the more efficient, and even customer-preferred way of communicating. But when you skip that person-to-person contact, you’re missing the opportunity to answer your prospect’s other questions, clarify information you may not have realized was unclear, and simply offer a more personalized customer service experience.
https://www.businessknowhow.com/internet/call-instead-of-emailing.htm
This article was suggested by our mentor Trevor Payne
By BMN
Good communication in your small business improves employee productivity, keeps everyone working towards the same goals, and reduces office drama and misunderstandings. Take these five steps to improve communication with your employees.
https://www.businessknowhow.com/manage/workplace-communication.htm
This article was suggested by our mentor Trevor Payne